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Turning Stone Earns TripAdvisorís Certificate of Excellence for Consistently Great Visitor Reviews

Upstate New York’s premier destination resort has earned a 2017 Certificate of Excellence by TripAdvisor for The Lodge, an Adirondack-style all-suite hotel. The luxury venue, which also holds a Forbes Four Star rating and a AAA Four Diamond Award, was honored based on guest reviews for consistently delivering superior service.

Turning Stone Resort Casino’s elegant Adirondack-style all-suite hotel The Lodge was recently awarded a 2017 Certificate of Excellence by TripAdvisor, the world’s largest travel site. With 95 percent of all reviews as “excellent” or “very good,” the award-winning hotel was recognized for the consistently excellent reviews it has earned from guests over the last year, with many noting the exceptional guest service, spacious and beautifully appointed rooms, Wildflowers restaurant and Sk?:n??: spa.

“At The Lodge, and all across Turning Stone, we always strive to provide our guests with the finest in comfort and luxury, so it is wonderful to see that our visitors enjoy their experience here so immensely that they choose to share their positive experiences with other travelers,” said Oneida Nation Representative and Nation Enterprises CEO Ray Halbritter. “We are honored with this customer-driven recognition for exceptional guest service from TripAdvisor, and we look forward to maintaining these high standards for all of our guests.”

Certificate of Excellence winners were selected based on a variety of guest-generated content, including individual review ratings, the quantity and recency of reviews, and the overall hotel rating. Established in 2010, the Certificate of Excellence honors hotels, restaurants and other hospitality businesses around the world that deliver consistently high customer service.

This accolade is the latest in a string of awards for The Lodge. The popular hotel, along with Turning Stone’s Sk?:n??: Spa and Wildflowers restaurant, which are located within the venue, all recently earned the prestigious Four-Star Rating from Forbes Travel Guide, the world’s gold standard for luxury hospitality ratings. The Lodge and Wildflowers are also coveted AAA Four Diamond Awards winners.  

Known as one of the top five tourist destinations in New York State, Turning Stone Resort Casino hosts more than 4.5 million visitors each year. Its sprawling 3,400 acre property is home to an array of world-class amenities, including pristine golf courses, two luxurious spas, upscale dining, legendary gaming and entertainment experiences, nightlife venues and much more.

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