Unbelievable. That’s how the TS Steakhouse team describes Amer and Samir Sabanic
The brothers are known as huge assets to the team and the hardest-working people they know.
As Food Runners, Samir and Amer carry trays of food upstairs from the restaurant’s kitchen to guests, delivering hundreds of orders every night. On average, each takes 16,000 to 18,000 steps per shift. Sometimes, they work as servers too.
It’s a challenging job, but to Amer and Samir, it’s all in a day’s work – and they love it. “It’s just what we do,” Samir says. “We like to stay busy.”
To their coworkers, they are much more than busy. They are invaluable and support the team in countless ways.
Samir was the first to join the Turning Stone Enterprises team, finding his first job here after coming to America from Bosnia. He has been with Turning Stone Resort Casino for 19 years and at TS Steakhouse for 11 of them. He was relentless in encouraging Amer to join the team as well, and they have worked together since.
It’s been a great experience because they understand each other so well. They also have a lot of fun together and some light-hearted sibling rivalry. When Amer explains he was a semi-professional soccer player in Bosnia, Samir is quick to remind him that he’s actually the superior athlete. “He's just luckier than me!” he jokes.
They say the entire TS Steakhouse team feels like family as well, and it’s clear that feeling is mutual. Everyone has a story about the brothers’ unbeatable work ethic and grace under pressure. When a challenge arises, Amer and Samir are the first to step up, always with a smile. The team also can’t say enough about how much fun it is to work with them. They keep everyone laughing, singing and dancing so the energy stays high throughout the night.
Guests rave about Samir and Amer as well, and Turning Stone Food & Beverage Manager Karim Elkhattab says many ask for them by name. “Guests talk about how they make them feel and the experience they create,” he explains. “It’s priceless.”
These relationships with guests are highlights of the job for both Amer and Samir. Amer also says he likes trying new things, which keeps work exciting. “Every day you meet different people and learn something new,” he says.
For Samir, it’s all about the way Turning Stone Enterprises takes care of its team and makes them feel valued. That’s why he says this isn’t just his first job in America. It’s also his last because he wants to spend his entire career here.
That’s welcome news to Karim and demonstrates the commitment that makes the brothers so special. “They do a phenomenal job, and everyone loves to be around them,” he says. “Nothing we can do is enough to say thank you.”