There have been two constants on the gaming floor at Turning Stone Resort Casino for the last 23 years: Guests are treated with respect, and Michelle Decharo is there to make sure of it.

Michelle, who started working for Oneida Nation Enterprises in 2000, was recently promoted to Shift Manager, meaning she now oversees all dealers, all floor supervisors, and all table games operations.

“It’s been a wonderful place to work,” she said. “Great colleagues, great guests. Who could want more?”

Way back around the turn of the millennium, Michelle joined Turning Stone as a dealer. She spent three years dealing craps, blackjack, and roulette before moving up to floor supervisor. From there, she was promoted to pit manager. Then she was asked to work dual-rate, which meant she split her time between pit manager and shift manager. She got the call to be full-time shift manager earlier this year.

Looking back, Michelle jokes that she had no intention of making table games into a career. She took her first job as a dealer to pay the bills between junior and senior years of college. She got hooked.

“For me it has been the excitement that has kept me motivated,” said Michelle, who grew up outside of Rome. “No two days are ever the same. Every day is a different day. It’s not like working in an office where you’re doing the same thing. You always get to meet new people. That keeps it fun.”

Michelle certainly has some eclectic memories from more than two decades behind the felt.

She’s paid out multiple jackpots. She’s catered to many different celebrities. She even taught Paul Teutul, Jr., from “American Chopper” how to play craps.

One of the reasons Michelle has stuck around all these years: the way Oneida Nation Enterprises treats its people. She cited great benefits and a friendly culture as two of the biggest perks of working for Oneida Nation Enterprises.

“Working here feels like being part of a family,” she said. “You can’t find that everywhere.”

When Michelle isn’t patrolling the gaming floor at Turning Stone, she likely is home looking after her 10 chickens, lounging by her pool, walking her dogs, or puttering in her garden. She also has two children—one who lives in Washington, D.C., and another who attends a local high school.