Monday - Saturday: 10:00am - 6:00pm (closed Sunday)
Box Office is open 45 minutes later on show nights.
General Ticket Info: 877.833.7469 (toll free)
Ample parking is available in the Casino surface parking lots and the four-level parking garage adjacent to the Event Center. No fee for regular parking; there is a shuttle provided for lots farther out. Valet parking is available for $5 at the Tower/Hotel and Lodge entrance (valet parking is complimentary for registered guests of the Tower, Hotel and Lodge).
Cash, American Express, Visa, Mastercard, Discover
Pick up tickets one hour prior to show. Customer must present the actual credit card used to place the order, the confirmation number, and a photo ID.
Available at both the Showroom and Event Center. Accessible seating should be purchased through Turning Stone Box office by calling 877.361.7469.
- No refunds or exchanges on tickets
- No smoking in the Showroom or casino hallways; smoking is allowed in specified sections of the gaming floor.
- No cameras
- No food or outside beverages
Children are allowed in both the Event Center and the Showroom unless otherwise noted. Shows that feature exotic dancing, as well as most comedy shows, are restricted to 18 years and over. In most instances, the price of the child's ticket is the same as an adult. Children under the age of 18 are not allowed on the gaming floor.
More comfort, more space!
Beginning with the Beach Boys concert on April 21, 2015, Turning Stone will implement a revised seating plan in the Showroom designed for greater comfort and convenience for our guests. Features include fewer tables on the Queen and King levels to give our guests more room, and a fully redesigned section in front of the stage with all new, plush upholstered seats arranged in theatrical rows.
The Showroom Seating Chart
Non-alcoholic and alcoholic beverages are available for purchase from waiter service during the show.
Restrooms are easily accessible, located a short walk down the hallway from the Showroom. Re-entry is allowed with ticket stub.