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Services

Turning Stone Resort Casino is the perfect spot to plan your next group trip! To learn more about becoming a group leader or for local motor coach operator information, please contact our Tour and Travel Sales department at 888.361.7958

Overnight Groups

  • Professionally greeted arrivals & departures
  • On-Site parking for motor coaches
  • Discounted group packages
  • Upgraded gaming packages for overnight guests
  • Complimentary incentives for escort and driver
  • Round trip luggage service
  • Customized packages and itineraries available upon request
  • Driver accommodations available
  • Easy payment and deposit policies

Group Requirements

  • Motor coach operators are responsible for the communication of bonus packages to their group leaders or line run passengers. Group leaders are responsible for communication of the bonus to all passengers
  • Passengers will receive only one gaming bonus per person upon arrival. Our welcome Ambassadors will contact the group leader / motor coach operator for a breakdown of gaming packages to allow for an expedient arrival.
  • In the event of a delayed arrival or departure, the group leader, escort or motor coach driver must notify us with expected time frame 315.361.8673
  • All passengers MUST be at least 18 years of age and are required to provide valid state or federal photo ID with date of birth
  • Motor coaches must use the transportation center for all drop off and pickups. Buses must park in designated parking lots
  • Turning Stone Resort Casino reserves the right to change, alter or cancel arrival bonus packages at any time
  • Turning Stone Resort Casino reserves the right to turn away or revoke the privilege to make future reservations for violation of any one or more of the above policies
  • Advance reservations are requested prior to arrival
  • Special Group Leader packages available
  • Group Leaders are encouraged to participate in our special incentive program
  • Guests must arrive on a properly registered and insured motor coach

Driver Information

  • On-site parking available
  • Accommodations are available at the Inn at Turning Stone, at a discounted rate if needed
  • Maintenance facilities available upon request
  • Special driver packages available
  • Convenient motor coach bays located in the back of the casino for easy and safe arrivals & departures